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All conditions not working - was working before...frustratingAsked by ronwyap on April 03, 2013 at 07:49 AM
can you please help? Now selecting 2 adults does not trigger the conditions as well as 1 or 2 children...
It takes me 20 minutes to check this form but I couldn't find any possible reason why the conditional logic don't work. Everything seems to be working when I check my old forms, even created a new form with the same conditional logic and seems to be working fine.
We'll get back to you later.
Hi again Ron
We have discovered (well, actually my colleague Welvin has discovered) that the payment field is preventing the conditions from working. As soon as it was deleted from a clone of the form, the conditions worked. I've submitted a ticket for our developers to examine the issue.
Our apologies for any inconvenience caused.