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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    All conditions not working - was working before...frustrating

    Asked by ronwyap on April 03, 2013 at 07:49 AM




    can you please help? Now selecting 2 adults does not trigger the conditions as well as 1 or 2 children...

    Page URL:

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    JotForm Support

    Answered by Welvin on April 03, 2013 at 11:09 AM


    It takes me 20 minutes to check this form but I couldn't find any possible reason why the conditional logic don't work. Everything seems to be working when I check my old forms, even created a new form with the same conditional logic and seems to be working fine.

    We'll get back to you later.


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    JotForm Support

    Answered by abajan on April 03, 2013 at 11:50 AM

    Hi again Ron

    We have discovered (well, actually my colleague Welvin has discovered) that the payment field is preventing the conditions from working. As soon as it was deleted from a clone of the form, the conditions worked. I've submitted a ticket for our developers to examine the issue.

    Our apologies for any inconvenience caused.