- ronwyapAsked on April 03, 2013 at 07:49 AM
can you please help? Now selecting 2 adults does not trigger the conditions as well as 1 or 2 children...
- JotForm SupportWelvinAnswered on April 03, 2013 at 11:09 AM
It takes me 20 minutes to check this form but I couldn't find any possible reason why the conditional logic don't work. Everything seems to be working when I check my old forms, even created a new form with the same conditional logic and seems to be working fine.
We'll get back to you later.
- JotForm SupportabajanAnswered on April 03, 2013 at 11:50 AM
Hi again Ron
We have discovered (well, actually my colleague Welvin has discovered) that the payment field is preventing the conditions from working. As soon as it was deleted from a clone of the form, the conditions worked. I've submitted a ticket for our developers to examine the issue.
Our apologies for any inconvenience caused.