Some required fields not working

  • buhlerpainting
    Asked on October 19, 2019 at 1:58 PM

    I have made a form which, when someone's name is entered, most of the rest of the form becomes required (address, birthdate, emergency contact info, signatures, etc.), but only the first few things actually show as required, and forms can be submitted missing information our company needs. Please help!

    Jotform Thread 2007330 Screenshot
  • Mike_G JotForm Support
    Replied on October 19, 2019 at 5:09 PM

    We would like to apologize for any inconvenience. I have tested your form and I wasn't able to reproduce the issue you have described.

    1571519213zt17 03 Screenshot 10

    Perhaps you were already able to fix the issue with your form. I have checked your form and I found these conditions that appear to be set up correctly.

    1571519292zt16 58 48 Screenshot 21

    Let us know if you need any further assistance.

  • buhlerpainting
    Replied on October 19, 2019 at 5:50 PM
    I originally had them set up in one formula, which only worked for the first few, so I had to set up 4 separate if-then formulas, it would only work for a few at a time. Is it not possible to do all the arguments in one? Takes a lot of pointless effort to separate it out and test how many each function will do before it stops working.
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  • Mike_G JotForm Support
    Replied on October 19, 2019 at 6:15 PM

    Yes, it should work the same if you set up the condition to be like this (please refer to the image below).

    1571522965zt18 08 05 Screenshot 10

    Here's a cloned version of your form where I have already applied what is in the screenshot above. https://form.jotform.com/92917448589982

    I have tested the form many times and I can't seem to reproduce the issue you are having.

    You can clone that form to your account if you wish to — How-to-Clone-an-Existing-Form-from-a-URL

    And, you can also send us a screenshot showing the issue you are having on your end — How-to-Post-Screenshots-to-Our-Support-Forum