How to restrict permissible values entered into Jotform field?

  • GroveAppliance
    Asked on October 19, 2019 at 7:49 PM

    We operate a service business that covers only a limited area.

    In order to prevent customer submissions from outside our area (defined by a list of zip codes) we would like to capture/evaluate/HALT customer contact info during data input.

    As soon as a non-qualifying zip code is entered, we would like to raise a WARNING and notify Jotform user that we do not service their area.

    Is there a way restrict Jotform submissions to ONLY those customers whose zip codes are within our region coverage list of zip codes?

  • Mike_G JotForm Support
    Replied on October 19, 2019 at 10:00 PM

    I checked the lastest for you you have in your account and it has a separate Zip (code) field.

    If you are referring to that field, you can create a condition that states, "If Zip IS EQUAL TO 12345, HIDE Submit button"

    12345 is just a sample Zip Code.

    If you would like to prevent submission based on different zip codes entered, you can do what is shown in the screenshot below.

    1571536791zt21 58 10 Screenshot 10

    I hope this helps. If you have other questions or concerns, please do not hesitate to let us know.