Embedded encrypted form can not be submitted

  • SiberianHuskyWeb
    Asked on October 20, 2019 at 1:37 AM

    I tested the form many times with small files but after the Google Recaptcha, it says please wait. It just sits there and the Google Recaptcha times out. You have to redo it.

    Jotform Thread 2007591 Screenshot
  • Victoria_K
    Replied on October 20, 2019 at 1:58 AM

    Hi,

    Looks like encryption is not enabled correctly on this form. Could you please disable encryption and then enable it again selecting 'create private keys for me' option? Current key can not be read by the form.

    Related guide: Encrypted-Forms-and-How-to-Use-Them