Forms taking long time to submit

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    Kingfisherbay
    Asked on October 20, 2019 at 05:51 PM

    Issue started this weekend, after entering data and clicking submit forms take 30 to 90 seconds to process. this is causing us delays and concerns

    Seems to be happening on all forms we operate

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    jonathan
    Answered on October 20, 2019 at 06:02 PM

    We apologize for any inconvenience caused. I test submitting your forms to test the issue, but so far I was not able to reproduce the same as of this checking.

    The form submitted normally and without noticeable delays.

    Example:

    1571608841zzz 2019-10-21 05.58.43.png


    Could it be the form with issue was embedded on a website? Can you share to us the URL of your website so we can test there as well.

    Please check also if there was anything changes on your network. It could also be just related to your network connection.

    Please let us know if issue persist.