What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm not able to see phone number on email form return!!!

    Asked by dasyma on April 03, 2013 at 10:58 AM

    Hello, I'm trying to use a form that I created, but lorque I use the Phone tab, you can not see the number when I receive the complete form by meial `ty. I tried several possibilities and it never works. I think it is within the parameters of the forming tool which is erruer but I can not fix it. Can you help me?



    Page URL:

  • Profile Image

    Answered by glennlee on April 03, 2013 at 11:16 AM

    Hi  Dany,

    I checked your form notification setting and found out that the parameters used is not the parameters for the telephone field.  I have fixed it for you. Here is the screenshot of the correct parameters.


    I also made a test submission on your actual form, please check if you can now see the telephone data on your email.


  • Profile Image

    Answered by dasyma on April 03, 2013 at 11:25 AM

    Yesss, best regards friend! thanks for your help!!!