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    I don't appear to be receiving notification by email

    Asked by jotravers on April 03, 2013 at 11:07 AM

    Forms were working fine, but just this last week, notifications have stopped coming by email. Have tried changing the email address but still appears to be a problem.

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    Answered by glennlee on April 03, 2013 at 11:23 AM

    Thanks for contacting us!

    I checked the email address used on your form notification and I found it on the bounce list.

    Result: marketing@yeseuropa.co.uk is IN the bounce list
    Reason(s) : 5.4.7 - Delivery expired (message too old) 'timeout'  I already removed it from the bounce list.  And also to prevent this from happening again, please follow the steps on this guide. Thanks!