Password for HIPAA forms

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    SoleilLunar
    Asked on October 21, 2019 at 12:46 AM

    I am signed up for HIPAA forms. When I go in each time it keeps asking me to confirm and reset my password.  I do not understand why this password part keeps coming up.  Is my password into Jot forms different than the password for HIPAA forms?  I am also not clear if the HIPAA forms are only within the HIPAA forms feature.  Or, if any form I create is automatically HIPAA secure?  


    Thanks for your help!

    Liesl Scalzitti

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    BJoanna
    Answered on October 21, 2019 at 03:04 AM

    I checked and your account is not HIPAA Complainant. You have a Silver account, but you did not upgrade it to HIPAA Compliance. You can find here how to upgrade your account to HIPAA Compliance. 

    How to upgrade to HIPAA Compliance?

    Once the account is upgraded to HIPAA, you will need to verify your email address and create a new password. 

    All forms on the HIPAA Compliant accounts will be HIPAA Compliant.