I am over quota after 40 submissions

  • jyurivilca
    Asked on October 21, 2019 at 10:01 AM

    I am over quota after 40 submissions 

  • Ivaylo JotForm Support
    Replied on October 21, 2019 at 10:16 AM

    I checked your forms. They are active and available.

    You have not reached any of your limits. Where do you get this warning?

    In order to better understand your usage and limits, please check this guide:

    https://eu.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    We will wait for your response.

  • jyurivilca
    Replied on October 21, 2019 at 12:50 PM

    Hello,
    I got this message after submitting this form:
    https://form.jotformz.com/92904354917666
    [cid:image001.png@01D587FD.4CF92650]
    [cid:image006.jpg@01D587FD.4CFE5670]

  • Ivaylo JotForm Support
    Replied on October 21, 2019 at 1:12 PM

    Unfortunately, I am not able to see your screenshots. In order to upload a screenshot in the forum, please follow this guide:

    https://eu.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your response.