What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Anyway to customize results received?

    Asked by quizmates on April 04, 2011 at 03:49 AM

    Hi there,

    I was wondering if there is any way to customize the results that I recieve in my submission email.

    I have a relatively large form that requires users to input data on groups of varying size (1-8), depending on the size of the group the user gets redirected to give email adresses for each member. Is there a way that if a "page" is left blank it does not appear in my form submission email?

    Hope that makes sense

    Thanks for your help

    Page URL:
    http://www.quizmates.com/purchasingforms.php?

  • Profile Image
    JotForm Support

    Answered by liyam on April 04, 2011 at 08:01 AM

    Hello,

    You can do this by creating a number of email notifications with specific details inside.

    Example:
    Let's say you have 2 types of contact us notices

    1. Submissions that has a name only
    2. Submissions that has a message only

    Create 2 notifications for this and lay it out properly to how you want to view your content.

    Once done, go to conditions and select Send an email after submission option.

    Choose your fields with the result targetted to the specific email notification and the specific email address.  Add the conditions until all conditions are met.  For this example, you have t

    Once conditions are met, your email notices will be marked as conditional:

     

    Hope this helps.

  • Profile Image

    Answered by quizmates on April 04, 2011 at 08:07 AM

    thats lots of help thank you very much.

    Must say am loving jotform - not only is the application itself excellent but the help provided as well is topnotch.

    great job guys.

  • Profile Image

    Answered by quizmates on April 04, 2011 at 08:08 AM

    1 more question - if I do this - will I still be able to recieve a complete submission form with all the data collected?

  • Profile Image
    JotForm Support

    Answered by liyam on April 04, 2011 at 08:26 AM

    Thank you for the comment.

    Not sure what you mean by receiving a complete submission, but in the submissions page, the grid and the details will show some blank fields for those that were unfilled.

    If you also would like to receive an email that has those empty fields, simply create another email notification and by default it will include all the fields from your form.

    If I'm not able to tap to what you mean by your question, can you please explain further?

    Thanks.