The subject line of the email that my client receives still reference to the old form

  • laurabray
    Asked on October 22, 2019 at 10:27 AM

    Hi,


    I have been using jot form for pilot checkouts, but I have just been advised that when our clients get an email, it references my old Flight School, CRAFT, instead of the current on, CHS Flight School. I and the instructors receive get the correct flight school in the email subject matter.

  • Welvin Support Team Lead
    Replied on October 22, 2019 at 12:19 PM

    You have the old form name in the Autoresponder 3 email of your last form ID. You need to correct that.

    The subject line of the email that my client receives still reference to the old form Image 1 Screenshot 20

    Please refer to this guide: https://www.jotform.com/help/45-How-To-Add-The-Form-Title-On-The-Notification-Email. 

  • laurabray
    Replied on October 22, 2019 at 1:50 PM
    Thank you!
    Thank you,
    Michael McCurdy
    CHS Flight School / IFR6
    843-478-4334
    Holistic Approach To Flight Training

    ᐧ
    ...