Hello, I am having trouble with accessing my account

  • Gill_agill
    Asked on October 22, 2019 at 12:03 PM

    I created my account using my google log-in, therefore I never created a username or password. I am now trying to access my account on a different device and it has been unsuccessful. Please assist. Thank you!

  • denis_calin Jotform Support
    Replied on October 22, 2019 at 1:07 PM

    Hi @Gill_agill!

    You can request your password to be sent to the Gmail address you used when signing up. Please follow this guide: How-to-reset-the-password. Let us know if you have any questions.