Why is my account suspended?

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    Ron Cioffi 
    Asked on October 22, 2019 at 12:13 PM

    I am working with Turhan Berne. We just signed up an account for gptapros2019 and made our first form.

    The form was published and we were able to fill out three submissions. Then, the form was disabled and our account is suspended.

    What can we do to enable the form and make the account active again.

    Any help would be appreciated ... especially today.

    Thanks

  • Profile Image
    Kevin_G
    Answered on October 22, 2019 at 01:31 PM

    Apologies for the inconveniences caused. 

    I have checked your account and forms, but I could not find anything that may have triggered the suspension, I have reactivated your account now. 

    Kindly check and let us know. 

    Thanks. 

  • Profile Image
    Ron Cioffi 
    Answered on October 22, 2019 at 03:50 PM

    Kevin,
    Thanks for the quick response. All is good now. I was surprised by the suspension and glad it was quickly fixed.
    Thanks,
    Ron