hassanshahinAnswered on October 22, 2019 12:40 PM
I have subscribed to Silver (with HIPAA). When I chose Upload as attachement, It does not prompt me to enter a password. Any suggestions?
roneetAnswered on October 22, 2019 01:46 PM
I have noticed that you have not yet upgraded your account to a HIPAA one. Your account is upgraded to a Silver subscription but not yet HIPAA compliant.
Please upgrade to HIPAA compliance.
Let us know if you have further questions.