I only subscribed for one month but it charge me now for 4 months

  • bluechitt
    Asked on October 22, 2019 at 1:00 PM

    Please contact me as soon as possible about monthly fee.... cuz when i ouck the pay ment for the first time i only choose 1months paid but it charge me now for 4 months later please contact me back as soon as possible at Bluechitt@gmail.com

    Your regards

    Sunpetch H.

    (Elite personnel assistant)

    Jotform Thread 2010360 Screenshot
  • VincentJay
    Replied on October 22, 2019 at 2:40 PM

    Hi,

    Please keep in mind that our subscription is auto-recurring. If you do not request to cancel your subscription or you didn't cancel it on your end, it will just continue every month. 

    Do you want to cancel your subscription?