Lost Jotform

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    BethWalker
    Asked on October 22, 2019 at 04:58 PM

    Hi!


    I created a Jotform: https://form.jotform.com/92554211312143?mc_cid=546b38a9ec&mc_eid=32136d077d


    I am unable to find this Jotform on my account and I need to edit it. Can you please tell me why? 


    Thanks,

    Beth

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    Mike_G
    Answered on October 22, 2019 at 05:36 PM

    I have checked your account (BethWalker) and there is no active forms created under it.

    However, as for the form you linked, it is under a guest account (unregistered).

    Since I noticed that the email address associated with your account has been receiving email notifications when the form you linked is submitted, I have moved the form to your account (BethWalker).

    Please check your account. You should be able to see the form when you log in to your account again.

    On another note, there are 4 other forms that have no submissions saved under the same guest account. Do you want us to move those forms also to your account?

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    BethWalker
    Answered on October 23, 2019 at 02:50 PM
    Yes, please move them over. Thanks for your help!
    -Beth
    ...
  • Profile Image
    Mike_G
    Answered on October 23, 2019 at 03:48 PM

    As you have requested, all the 4 forms are now moved to your account (BethWalker)

    Feel free to contact us again anytime if you have questions or concerns.

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    BethWalker
    Answered on October 23, 2019 at 04:50 PM
    Thanks!
    ...