Show/Hide Pages

  • Profile Image
    macleanadventures
    Asked on October 22, 2019 at 07:16 PM

    Hi, 

    I have a form and I want to be able to hide/show certain pages depending on an answer at the start of the form. I've tried the conditions tab but it only is working on 1 of the options. 

    This is for a traveler sign up and depending on the number of guests, thats how many pages need to be filled out. I laid it out like this:

    1 Guest = Hiding Pages: 4-11

    2 Guests = Hiding Pages: 6-11

    3 Guests = Hiding Pages: 8-11

    4 Guests = Hiding Pages: 10-11


    It is only working on the 4 guest option for some reason and I'm not sure why. 

  • Profile Image
    KrisLei
    Answered on October 22, 2019 at 08:39 PM

    Hi,

    I cloned your form and re-do the conditions, but it is still similar to the hide page conditions you set on it. However, I change the condition for 1 Guest, instead of hiding the pages I set it to skip to page 12.

    1571790760skip pages.JPG

    Everything else is the same, I suggest to clear your form cache or browser's cache if you are still showing the same issue.

    Here's the cloned form, https://form.jotform.com/92947954215973 feel free to clone it, if you need it.

    I hope this helps, let us know if you need further assistance.



  • Profile Image
    macleanadventures
    Answered on October 23, 2019 at 06:19 PM

    That didn't work for me. It still is showing some of the pages it is supposed to skip depending on the amount selected in the traveler's box. Not sure if there is a better way to do this or not?

  • Profile Image
    KrisLei
    Answered on October 23, 2019 at 08:32 PM

    Please try adding an "If" condition for each page. Since almost all fields are required to be filled, you can set a required field to be added and will trigger the "skip to page" condition. 

    Example: 

    1571876112skip pages.JPG

    If the traveler is equal to 2 AND the "Relationship" field for traveler 2 is filled, and ALL conditions are met it will skip to page 12. Also, it will not proceed to the next page if the required field is blank.

    In this way, you can eliminate other conditions and it will shorten the conditions set on the form. Please try it on your form and to all other pages.

    Please try my cloned form again, I unrequired all the fields for testing purposes and leave the "Relationship" as required fields to meet the conditions.

    https://form.jotform.com/92947954215973

    Let us know if this doesn't meet your requirements.