What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You form notification email was setup to send to this email account firstname.lastname@example.org
Perhaps this is not the email account you were checking the messages.
Please check again. Inform us if the issue persists.
Btw, you can check the email setup on your form's notification using this guide