Certain fields are unable to be filled out and give an error message.

  • LeadershipBallaratWesternRegion
    Asked on October 22, 2019 at 11:48 PM

    Hi there,

    I have created a form for an application process to a program I run at work.

    I have received some feedback that the form is not working, which I've checked myself - certain fields are unable to be filled out and give an error messag eof 'invalid email address' despite it not being the email section.

    are you able to assist me with this? I need the form to be operational and I have been unable to resolve it myself.

    Thanks,

    Mike.

     

    Jotform Thread 2011159 Screenshot
  • Jed_C
    Replied on October 23, 2019 at 12:55 AM

    I checked your form and it seems that you have updated the fields. Can you please confirm if you are able to resolve the issue or you are still having this issue?

    1571806517The Easiest Online Form Builde Screenshot 10

    Looking forward for your response. 

  • LeadershipBallaratWesternRegion
    Replied on October 30, 2019 at 6:57 PM

    I had to delete the firlds and incorporate the questions into another field - I worked around it but didn't solve it, as such.

  • Jed_C
    Replied on October 30, 2019 at 9:11 PM

    I can see two email fields which are displaying the error correctly. Which field are you referring to that displays the email error, but is not an email field?

    1572484272LBWR20 application   Google Ch Screenshot 10

    Looking forward for your response.