Problem with fields missing

  • Profile Image
    Asked on October 23, 2019 at 03:26 AM

    Hi I am having problems with some fields. On our Tour Booking Form I have received an email through from a completed form but it hasn't included their date of birth, or some of the fields on the tour description (are they a cyclist / accommodation required) I can see the answers in the Submissions section on the website.

    Also the field where I have Bike Accessories - keeps dropping the Pedal Type field and for the Kit it drops the Gloves field. It's not showing it on the form. I think this has something to do with having tried to make the layout mobile friendly.

    What further information do you need to help?

  • Profile Image
    Answered on October 23, 2019 at 04:14 AM

    To resolve the issue with the fields that are missing inside of the Email Notification, delete the existing Email Notification and create a new one. 

    How to Delete Notifications/Autoresponder

    Setting up Email Notifications

    To resolve the issue with the Configurable List fields that are not shown on the form add this CSS code to the form:

    iframe#customFieldFrame_72 {

        height: 130px!important;


    iframe#customFieldFrame_71 {

        height: 130px!important;


    How to Inject Custom CSS Codes