Server Error when uploading image

  • DanielRadulescu
    Asked on October 23, 2019 at 3:27 PM

    I am attempting to upload an image to be used as a background in the PDF Editor. I am receiving a "Server Error". Can you please help? Thank you

    Jotform Thread 2012256 Screenshot
    Page URL: https://hipaa.jotform.com/pdf-editor/1092956498684077
  • zuritapia
    Replied on October 23, 2019 at 5:33 PM

    Hi @DanielRadulescu!

    I have gone ahead and cleared your form cache to see if this will allow you to upload a file. Go ahead and try to upload the file?

    If this does not work please make sure to clear your browser's cache and try once again.