Finding a specific Jotform

  • euney.kim
    Asked on October 23, 2019 at 5:14 PM

    I have an open ticket at this URL https://www.jotform.com/answers/2012252-Finding-a-specific-Jotform, I was asked to submit a ticket via a shared account to prove my connection to our Org. Please reply to the thread in the link above, as I will not see responses to this thread.


    Original request: I've been trying to track down a specific JotForm that was created by someone in our org. I have access to a few shared accounts, but I cannot seem to find the form amongst those accounts.


    The url is https://www.jotform.com/edit/4464617009428731504. The results go to an email address that it no longer in use and I've been asked to have it updated.

  • John Support Team Lead
    Replied on October 23, 2019 at 7:05 PM

    Hi @euney.kim,

    As checked, the form associated with the said submission is https://form.jotform.com/83435270160147 which is located in the account username: agentfinance

    Should you want to edit the form, please log in to the said account. In case the password has been forgotten, you can always reset it using this guide on How-to-reset-the-password.

  • euney.kim
    Replied on October 23, 2019 at 7:50 PM
    ##- Please type your reply above this line -##
    ----------------------------------------------
    Jotformforum 2012452, Oct 23, 7:05 PM EDT
    A new response has been received:
    Answered by JohnRex
    Hi @euney.kim,
    As checked, the form associated with the said submission is https://form.jotform.com/83435270160147 which is located in the account username: agentfinance
    Should you want to edit the form, please log in to the said account. In case the password has been forgotten, you can always reset it using this guide on How-to-reset-the-password (https://www.jotform.com/help/489-How-to-reset-the-password) .
    View this thread on browser » (http://www.jotform.com/answers/2012452-Finding-a-specific-Jotform) Unsubscribe Thread (http://www.jotform.com/answers/2012452-Finding-a-specific-Jotform?k=b3a3d3ce802c65bc56c83334f14157a7&unsubscribe=)
    1571871948
    Ticket Number: #991918
    [Q5OYDY-MD2P]
    ...
  • John Support Team Lead
    Replied on October 23, 2019 at 7:53 PM

    I have received a blank response.

    Let us know if you need further assistance with this.

  • euney.kim
    Replied on October 23, 2019 at 8:50 PM
    ##- Please type your reply above this line -##
    ----------------------------------------------
    Jotformforum 2012452, Oct 23, 7:54 PM EDT
    A new response has been received:
    Answered by JohnRex
    I have received a blank response.
    Let us know if you need further assistance with this.
    View this thread on browser » (http://www.jotform.com/answers/2012452-Finding-a-specific-Jotform) Unsubscribe Thread (http://www.jotform.com/answers/2012452-Finding-a-specific-Jotform?k=b3a3d3ce802c65bc56c83334f14157a7&unsubscribe=)
    1571874839
    Ticket Number: #991996
    [V0OY7W-5408]
    ...
  • euney.kim
    Replied on October 25, 2019 at 2:16 PM

    Thanks John, I'll see what I can do to get access or find the owner of that account. You may mark this as solved.