account was suspended

Hi there, I would like my account reactivated. I didn't realize I couldn't create a form for payment info. I will delete that form and create one elsewhere. But I would like to continue to use my other forms. Thanks for any help.

Kristin Reed

I have checked your account krislreed and it seems our automated phishing detection system flagged your form 92956395523166 to be suspicious of phishing.

It seems the form is collecting credit card/ banking information which violates your terms of use.

In order to comply to our terms, I have removed the guilty fields in your form as there are still no submission data and re-instated your account.

Kindly check our terms of use to avoid getting your account suspended.

Hope this information helps.

Thank you so much! I will review the terms of use. Are we able to build a secure for to collect credit card info? 

Thanks again,

Kristin

Unfortunately, it is not possible to collect credit card info using our forms.

If you wish to receive payments using your form, you may use our available payment integration.

https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm