What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Security CertificateRevoked Jotform.US

    Asked by teg555 on April 04, 2013 at 11:38 AM

    Hi, when I try to view my app and form, i get this error:

     

    An error occurred during a connection to secure.jotform.us.

    Peer's Certificate has been revoked.

    (Error code: sec_error_revoked_certificate)

     

    The form is no longer working while embedded into my Facebook tab

    Page URL:
    https://www.facebook.com/EntrustGroup/app_128953167177144

    JotForm app facebook tab secure.
  • Profile Image

    Answered by jefreylandicho on April 04, 2013 at 12:19 PM

    I have checked your facebook but was not able to locate the form you have created but I was able to reproduce the Security Certificate issue using Jotform.US. I have forwarded your concern to our developers for further investigation.

    For the meantime, please replace .US with .COM to make the form work again until further notice.

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 04, 2013 at 10:31 PM

    Hi,

    Sorry for a bit delay. The secuirty problem should now be fixed. We'd suggest to clear your browser's cache and recheck the form on your page.

    Thank you for your patience!