Why are my alert emails going to the wrong email address?

  • Profile Image
    MistyMeadowsFarm
    Asked on April 04, 2013 at 12:31 PM

    I changed the notification email address but all the email still comes to the ols email address.

    All email should go to orders@mistymeadowsfarm.com but they still come to philip@creativitidesigns.com.

    Thanks. 

  • Profile Image
    glennlee
    Answered on April 04, 2013 at 02:15 PM

    Hello,

    I checked email notifications for your 2 forms and both of them are set to philip@creativitidesigns.com. 

    To change the email address for notification, please follow the steps below.

    1. Click Setup & Embed > Email Alerts.

    2.Click Notification

    3. Click Reply-To and Recipient Settings button.

    4. Then edit the email address.

    5. Then click Finish.