What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, we do not have over the phone support. You can post your question here at the forum, we will answer your questions as soon as posible.
Regarding with your form, I checked your account using your email address but I cannot see any form under this email address. Could you please share us the URL of your form or your username so we can investigate the issue. Thanks.