Unable to take picture in the offline mode in the Android version 8 phone

  • Profile Image
    enozawa
    Asked on October 24, 2019 at 11:41 AM

    Hello,

    I am testing the app and unable to take photos in offline mode.

    Note: Test on an Android 8 phone and could not. But on an Android 9 phone, I got it without problems.

    Is this a function of the version of Android?

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    roneet
    Answered on October 24, 2019 at 12:54 PM

    I have noticed that you do not have any Form in your account. May we know the Form URL which you are testing. If possible could you please assign the Form to my email Id so that I can test in the live Android phone.

    Guide: https://www.jotform.com/blog/use-jotform-mobile-forms-to-assign-forms/

    Let us know if you have further questions.

    Thanks.

  • Profile Image
    roneet
    Answered on October 24, 2019 at 12:55 PM

    My email Id is roneet@jotform.com