I have created a user and shared forms but she cannot see them

  • bhabiml
    Asked on October 24, 2019 at 1:04 PM

    I have created a user and shared forms but she cannot see them

    h*@b*******sassociation.com

     

  • Richie JotForm Support
    Replied on October 24, 2019 at 2:41 PM

    I have checked the account and it seems the shared folder is visible however, the user must verify his email address.

    I have created a user and shared forms but she cannot see them Image 1 Screenshot 20

    Please give it a try and let us know if the issue still persists.