Receiving A jotform.com Submission Error

  • Profile Image
    Blake Stouffer
    Asked on April 04, 2013 at 04:57 PM

    This is the error message received. Form not found: Form Id is missing or irregular.

     

    We are the agency for Treasure Cay and inherited this site and subsequent form. Clients are getting tyhe above error on submission.  Please advise if this is still an active link. I'd like to update is to "/register13" as well.  Please advise.

     

    Regards,

     

    Blake Stouffer 


  • Profile Image
    Welvin
    Answered on April 04, 2013 at 05:52 PM

    Hi Blake,

    Find this line on your form source codes:

    <FORM ACCEPT-CHARSET="utf-8"  action="http://jotform.com/submit.php"  method="post" name="q_form_11020912513">

    and change it to:

    <form class="jotform-form" action="http://submit.jotform.com/submit/11020912513/" method="post" enctype="multipart/form-data" name="form_11020912513" id="11020912513" accept-charset="utf-8">

     

    See if this helps.

    Thanks