Account Suspended?

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    Michael Lindemann 
    Asked on October 25, 2019 at 08:45 AM

    Hi,  i'm trying to login, however it says my account is suspended?


    Can you help please?



    Thanks

     
     
  • Profile Image
    gerardw
    Answered on October 25, 2019 at 10:02 AM

    Your account was suspended because the form "62023971461351" was found collecting password. This is in violation of our Terms.

    I have removed these offending fields from this form and activated your account.

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    IncusTchnologies
    Answered on October 25, 2019 at 10:50 AM
    Hi – oh ok thank you.
    It seems I must have been using a different account recently, as I had set up some forms early this week / late last week, however they are not appearing in my account.
    One of the forms is located here: https://form.jotformeu.com/IncusTech/malware-request - that leads from our website at https://www.incustech.co.uk/website-malware-removal/
    Can you help me workout what email address I signed up with that ??
    If its easier just to send a reminder to the email associated on that I’ll be able to pick it up that way.
    Thanks in advance
    Kind Regards,
    Michael Lindemann
    Incus Technologies Limited
    http://www.incustech.co.uk
    Phone: +44 (0) 207 193 4601
    Direct: +44 (0) 203 744 3699
    Mobile: +44 (0) 747 361 6551
    support@incustech.co.uk
    Server Migrations . Technical Consultations . Server Management

    ...
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    gerardw
    Answered on October 25, 2019 at 10:58 AM

    Hello Michael,

    I've moved your new query to a new thread to be handled separately. Please check the new thread link: https://www.jotform.com/answers/2015085 which will be answered shortly.