PDF editor: Unable to download the PDF from the editor

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    Asked on October 25, 2019 at 12:28 PM

    Can you please help? As of about 2-3 weeks ago we are no longer able to download PDF's. It is not specific to one computer or user. 5 different people have tried from our office on different computers. Please help asap. 

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    Answered on October 25, 2019 at 01:31 PM

    We are sorry for the inconvenience this has caused.  I was able to reproduce the issue with your account. Let me escalate the issue to our development team.

    We will keep you posted on the updates.