Need to update user name and contact information

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    Asked on October 25, 2019 at 12:38 PM

    The user that set up the account and is the primary contact is no longer with the business. How do I go about removing his name, email, etc. and adding another in his place?

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    Answered on October 25, 2019 at 01:24 PM

    We can update the username of this account for you. Please provide at least 3 usernames in order of preference. Once the first one is available, we'll use it as your new username.

    Please note that if you're using CUSTOM URLs, it will no longer work when we change the username. You need to set up a new one using the new username.

    With regards to changing the email, you can do that by going to your PROFILE page and edit the EMAIL ADDRESS: