What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form suddenly stops displaying on IE browsers

    Asked by technopak on April 04, 2013 at 06:56 PM

    I have approximately 20 clients who use jotform on their website and as of this morning (Australian time) none of them are working in Internet Explorer.  They seem to be ok in Chrome and Firefox, but not in Internet Explorer.

    Ivana

    ivana@web4business.com.au

    Page URL:
    http://www.danzoconstructions.com.au/contactus.htm;http://www.technopa<br/>k.com.au/;http://www.nelsonaccounting.com.au/contactus.htm

    Screenshot
    forms not working JotForm
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    JotForm Support

    Answered by EltonCris on April 04, 2013 at 08:13 PM

    Hi,

    We will investigate this further and get back to you asap.

    Thank you for reporting!

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    Answered by k2mktg on April 04, 2013 at 08:19 PM

    Have same problem!  Please get this fixed!  I am losing business!

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    Answered by technopak on April 04, 2013 at 08:43 PM

    I have since embedded the code (as per your instructions in Dreamweaver), rather than just the script and that seems to be working.

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    JotForm Support

    Answered by EltonCris on April 04, 2013 at 08:57 PM

    Glad it helps. We'll let you know if the recent problem has been fixed. Thank you!

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    JotForm Support

    Answered by EltonCris on April 04, 2013 at 10:20 PM

    Hi Guys, the problem with IE browser is now fixed. Kindly clear your IE browser's cache and recheck the page. Thank you!