What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am almost out of space!

    Asked by shopplanetblue on April 04, 2013 at 07:17 PM

    Hi, we're almost out of space, but I just deleted over a thousand submissions and it still hasn't freed up any space. Does deleting submissions help or do I have to upgrade our plan?

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    JotForm Support

    Answered by Welvin on April 04, 2013 at 08:29 PM


    You still have 242MB of files on your account. Download and delete more to Free Up space. I have reactivated your account.

    Upgrading your account is optional but best for increasing your upload limit.