-
cjbswdcAsked on October 27, 2019 at 12:36 PM
Hi
I keep being asked to verify my email address. I have clicked on the verification email link about 5 times now (including requesting a new one), and I always get the "Verification successful" page, but when I go to MyForms I get the "Please verify" popup and can't do anything else
-
VincentJayReplied on October 27, 2019 at 1:15 PM
I cleared your form cache on our server. I also verified your account on our end. Could you please open your JotForm account again and let us know if the issue still persists?
Also, please take a screenshot of the message you get on your My Forms Page. To post a screenshot here in the forum, please follow this guide:
https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum