-
Cindy NguyenAsked on October 27, 2019 at 1:44 PM
Hello,
I'm writing to inquire about the current status of my account, when I tried logging in it says that my account has been suspended. I'd like to know the reason for the suspension and the steps I can take to prevent this from happening in the future.
Also, I've input the form code on my website and have activated my e-mail address but it does not seem to function, what should I do?
Thank you.
-
David JotForm Support ManagerReplied on October 27, 2019 at 2:23 PM
We apologize for the inconvenience. Our phishing detector system suspended it in error. I have checked your form, and it does not violate our terms of use. Your account has now been reactivated, and your form added to our white-list.
Let us know if you need anything else, we will be glad to assist you.