Login Fail - Account has been suspended

  • Profile Image
    Cindy Nguyen 
    Asked on October 27, 2019 at 01:44 PM

    Hello,

    I'm writing to inquire about the current status of my account, when I tried logging in it says that my account has been suspended. I'd like to know the reason for the suspension and the steps I can take to prevent this from happening in the future.


    Also, I've input the form code on my website and have activated my e-mail address but it does not seem to function, what should I do?

    Thank you.

  • Profile Image
    BDAVID
    Answered on October 27, 2019 at 02:23 PM

    We apologize for the inconvenience. Our phishing detector system suspended it in error. I have checked your form, and it does not violate our terms of use. Your account has now been reactivated, and your form added to our white-list.

    Let us know if you need anything else, we will be glad to assist you.