None of my forms are coming to me, please look into them.

  • Profile Image
    designfacet
    Asked on April 04, 2011 at 05:12 PM

    Hi,

     

    None of the forms in my folder called "designfacet" come to my email address I specified for notification.

    Please look into them and let me know what is wrong.

     

    It is the 3 forms in the folder called "designfacet"

     

    Thanks

  • Profile Image
    mliz
    Answered on April 04, 2011 at 09:24 PM

    Hi,

    The mail log indicates that  the emails coming from JotForm was tagged as
    spam by your mail provider.

    Please contact your mail provider and have the email address from
    JotForm added to your whitelist.

    Below is the mail log result when doing a test email from the form:

    Current Server:
    Apr  4 21:18:05 monk sm-mta[17965]: p351I4RU017963: to=<behzad@designfacet.com>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=126648, relay=mx1.netfirms.com. [67.23.128.56], dsn=4.0.0, stat=Deferred: 451 qq permanently rejected this message as Spam (#5.5.4)

     

    Regards,
    Mliz