Account not verifying!

  • Kellyanne
    Asked on October 28, 2019 at 3:21 PM

    Ive set up a new account and my account isn't verifying. When i click on the email link its sends me a error with not  valid link?? Can you help? Ive struggled to get onto my old account all day and even a new account doesn't work!

    Jotform Thread 2017800 Screenshot
  • zuritapia
    Replied on October 28, 2019 at 5:59 PM

    Hi Kellyanne!

    I believe you had created another thread in regards to this matter, however, I just sent over a new verification link to your email address. Can you please try to access the link once again? 

  • Kellyanne
    Replied on October 28, 2019 at 6:13 PM

    I haven’t received anything? 

  • zuritapia
    Replied on October 28, 2019 at 6:41 PM

    Can you please check your Spam folder in case the email was filtered out.