What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox integration and account space

    Asked by currincompliance on April 05, 2013 at 10:28 AM

    We are using the forms to provide a place for clients to upload file submissions and are utilizing the Dropbox integration. We received a notification that we are out of space. It appears the files are being somehow saved with our form submissions, too? I can't see a place to deleted the file uploads without clearing out the form submission info. Is there a way to do that?

    dropbox Submissions uploads saved
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    Answered by moonzkie on April 05, 2013 at 11:26 AM

    Hi,

    Yes, all submission will be saved on JotForm server at the same time along with the rest of the filled form. To delete the file, you must delete the submission that has the file attached on it to clear your cache.

    Thank you.