Form over quota error

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    Vanessa Abate
    Asked on October 28, 2019 at 03:35 PM


    Our online form is not working. Just downloaded all submissions. 

    Please let us know what the next step is.

    Thank You!

  • Profile Image
    Answered on October 28, 2019 at 05:31 PM

    I reviewed your account/username simplyfrosted  and I noted that is in Overlimit Status due to exceeded Upload space limit.

    You can also review the details in your my account usage page

    To restore the forms and account, you need to :

    1. Upgrade to the next higher plan to have expanded Upload space.


    2. You can delete submissions that have submission uploads to reduce the Upload space usage.

    Related : Understanding Your Account Usage and Limits