Form over quota error

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    Vanessa Abate
    Asked on October 28, 2019 at 03:35 PM

    Help! 

    Our online form is not working. Just downloaded all submissions. 

    Please let us know what the next step is.

    Thank You!

    Screenshot
  • Profile Image
    jonathan
    Answered on October 28, 2019 at 05:31 PM

    I reviewed your account/username simplyfrosted  and I noted that is in Overlimit Status due to exceeded Upload space limit.

    You can also review the details in your my account usage page https://www.jotform.com/myaccount/usage

    To restore the forms and account, you need to :

    1. Upgrade to the next higher plan to have expanded Upload space.

    OR

    2. You can delete submissions that have submission uploads to reduce the Upload space usage.


    Related : Understanding Your Account Usage and Limits