Wrong email used

  • Profile Image
    Asked on October 28, 2019 at 05:11 PM

    Hi, I have just created a form using my business email address and realised I should have created it using a different business address so the form replies go to the correct place... Is there a way to copy this form over if I create a new account, or do I need to do it all over again with my new login...?



  • Profile Image
    Answered on October 28, 2019 at 06:52 PM

    Hi Sandra,

    I am not sure at this time if you meant

    1. Change your Email Account 


    2. Change the Recipient Email set on your form.

    If #1

    You can change your Email Account in your my account profile page https://www.jotform.com/myaccount/profile


    1572302979zzz 2019-10-29 06.48.52.png

    If #2

    You can change the recipient email address on the form Notification in the RECIPIENTS tab 

    Guide : Explanation of Email Notification and Autoresponder Settings


    Let us know if you need further assistance.