Trello: get an error when we click on the uploaded files.

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    Sonya Calderon
    Asked on October 28, 2019 at 06:49 PM

    Hello,

    We use the Trello integration for our Jotform graphics requests. A few months ago, the attachments to the forms have not loaded on Trello. We can see it (now as a weird jumble of characters), but when we click on it, we get an error message.

    I can download the attachements from the browser, but it used to work and this now ruins our workflow. I would love any solutions you have.

    Thank you!

    Sonya

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    Jed_C
    Answered on October 29, 2019 at 12:49 AM

    Kindly try unchecking the option shown in my screenshot below and try accessing the uploaded files again.

    1572324525Jotform · My Account - Google

    Let us know how it goes.

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    SDMOMGraphics
    Answered on October 29, 2019 at 11:23 AM

    Wow, why do they even have that button? Thank you!!

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    BDAVID
    Answered on October 29, 2019 at 01:20 PM

    That is for double security, which will require you to log in to the account before access the links.

    Feel free to open a new forum thread if you need anything else, we will be glad to assist you.