I cannot verify my acount

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    resupp
    Asked on October 29, 2019 at 04:18 AM

    The popup to verify my mail address keeps occurring. If I click the link for verification in the new received mail the homepage tells me, that the link is not valid.


    Please help - tx

    BR David

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    jherwin
    Answered on October 29, 2019 at 05:46 AM

    Hello David - I sent another verification email, please try to click on the verification link and let us know if the issue persists.

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    resupp
    Answered on October 29, 2019 at 05:59 AM

    still the same


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    jherwin
    Answered on October 29, 2019 at 06:31 AM

    I verified your email using the first verification link that is sent to you.

    Kindly check and let us know if it's verified on your end as well.

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    resupp
    Answered on October 29, 2019 at 06:32 AM

    yes now it seems to work tx!

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    resupp
    Answered on October 29, 2019 at 06:50 AM
    Still the same
    ...
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    jherwin
    Answered on October 29, 2019 at 06:59 AM

    I tried your account on my end, but I can't replicate the issue you mentioned. Please try with another browser as well. That may work. Or, try clearing your browser cache and cookies for Jotform first before logging in your account.


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    resupp
    Answered on October 29, 2019 at 07:03 AM

    works now! tx