My forms are still showing over quota

  • Nelson_Ricky
    Asked on October 29, 2019 at 6:25 AM

    Hi 

    Despite deleting a number of submitted forms I am still getting the following the below message.

    Jotform Thread 2018673 Screenshot
    Page URL: https://form.jotformeu.com/92343549146360
  • John Support Team Lead
    Replied on October 29, 2019 at 9:32 AM

    Hi Nelson,

    I have refreshed your form's usage counters and was updated with the correct values. Forms are now activated. Please try accessing one of your forms to confirm.