Is there a way to create a conditional autoresponder based on a form entry?

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    babybegin
    Asked on October 29, 2019 at 09:02 AM

    Hello! I was wondering if there was a way to create a conditional auto response email based on a user's state when they submit a form. For example, if a user fills out a form and they say they're located in the state of Florida, we'd like for them to receive a specific autoresponse that's different from someone who says they're located in Texas. Is this possible?

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    ashwin_d
    Answered on October 29, 2019 at 11:23 AM

    Yes it is possible to achieve your requirement by adding condition in form to send submission emails based on user's answer. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps.

    Do get back to us if you have any questions.

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    babybegin
    Answered on October 29, 2019 at 02:08 PM

    Perfect, that's exactly what I was looking for. Thank you!