I cannot login to my account SUSPENDED

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    sophearom seng 
    Asked on October 29, 2019 at 10:02 AM

    Dear support,

    I cannot login to my account SUSPENDED, Kindly have advise?

    Best Regards,


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    Answered on October 29, 2019 at 12:18 PM

    Thank you for contacting us. We have reactivated your account. Please make sure to apply best security practices in your form, since you are collecting passport information, which is considered sensitive data: https://www.jotform.com/help/8-Terms-of-Use

    Please add a Signature field in your form, also terms where the user agrees to provide the information, you can use the Short Scrollable Terms widget: https://www.jotform.com/widgets/short-scrollable-terms

    Let us know if you need more help, we will be glad to assist you.