I had an introductory subscription that I cancelled last year.

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    Kittie Deemer 
    Asked on October 29, 2019 at 10:09 AM

    I've been billed for a yearly subscription of $390 via my Paypal.  I had cancelled this subscription last year. 


    Please refund these funds, I have no use for Jotform in my daily or business life and have no desire to be automatically billed after I've requested a cancellation. 

    Thank you,

    Kittie Rue Deemer

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    stevenmarshall
    Answered on October 29, 2019 at 01:05 PM

    Hi Kittie,

    I have initiated a refund for you for your last payment of $390.00 for the Silver subscription ID# 1-2FBYY335TKBB. The refund would be processed in 5-7 business days for you.

    Please let us know if you have any further questions.

    Thank you