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Kittie DeemerAsked on October 29, 2019 at 10:09 AM
I've been billed for a yearly subscription of $390 via my Paypal. I had cancelled this subscription last year.
Please refund these funds, I have no use for Jotform in my daily or business life and have no desire to be automatically billed after I've requested a cancellation.
Thank you,
Kittie Rue Deemer
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stevenmarshallReplied on October 29, 2019 at 1:05 PM
Hi Kittie,
I have initiated a refund for you for your last payment of $390.00 for the Silver subscription ID# 1-2FBYY335TKBB. The refund would be processed in 5-7 business days for you.
Please let us know if you have any further questions.
Thank you