What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How does the free trial work?

    Asked by Chandreyi Das on April 05, 2013 at 03:16 PM


    I am interested in using your services for business purposes and I had a question regarding the 100 monthly submissions. Before my company commits to a paid plan, I would like to inquire about what happens once we exceed the 0.1 GB of space and the 100 monthly submissions per month. Will it cut off our clients/customers for submitting anymore forms or do we automatically get billed? Is there a way to track how many submissions we receive per day to ensure we are well under our 100 submission quota? How is this managed?

    Another question we have is that we would like to feature this form as an online form on our company webpage. Is this possible to do?

    Please respond to my questions at your earliest convenience so I can relay to my team if this is a viable option for us to use. 

    Thank you.


    Best Regards,
    Chandreyi Das

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    JotForm Support

    Answered by EduardoMendez on April 05, 2013 at 03:40 PM

    Hi there, 

    When you are getting close to reaching your limits, you will receive a friendly reminder that your forms will be disabled if you go over the limit.

    You can upgrade at any time and downgrade at any time as well - no questions asked!

    As per the management of the bumber of submissions, you can keep track of your limits by logging into your account and checking under the account section:

    Submission counters are reset at the begining of each month.  Space limits can be controlled by deletting submissions from your account once you have downloaded the information.

    As per showing the form on your site, You can definately embed your forms onto your website.  Here are a couple of guides to help you with this:




    Please give that a try and let us know if you need further assistance!