What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my account unable to save due to security error

    Asked by socialscene on April 05, 2013 at 03:31 PM

    I was adding a 25% Off to one of my forms and I received an error message saying I used the wrong word or comment.  How do I get my account back so I can complete my form revisions?

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    Answered by indigosilver on April 05, 2013 at 03:50 PM

    Me too, posted at:


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    JotForm Support

    Answered by jonathan on April 05, 2013 at 04:59 PM



    Sorry for any inconvinience caused.

    Our administrators have fixed this already.

    Please check again in about 10mins. It should be OK then.

    Do inform us if issue persists.