What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error with saving. Cloudflare pop up message

    Asked by waha55 on April 05, 2013 at 03:34 PM

    hello trying to save my form but pops up some strange message window

     

    waha55 

    Screenshot
    problem message hello
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    JotForm Support

    Answered by jonathan on April 05, 2013 at 04:10 PM

    Hi,

    Sorry for the inconvinience cause.

    Our administrators are aware of this already. I have also elevated your case to our next level support so that it can be rectified immediately.

    For the meantime, I have whitelisted our IP address. You should be OK in about 10mins. Please check again.

    Thanks.

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    Answered by apptigr on April 05, 2013 at 04:11 PM

    Is this cloudflare?

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    Answered by b2bcontact on April 05, 2013 at 04:45 PM

    WHITELIST MY ACOOUNT IP, i need something saved within the next 15 minutes.

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    JotForm Founder

    Answered by aytekin on April 05, 2013 at 05:21 PM

    Our site is protected by a service called Cloudflare. It looks like they started asking for a captcha from all users when you tried to edit forms. We are not sure why this happened but they have fixed this problem.

    You can edit your forms now. Sorry for the inconvenience.